Warranty Policy
Full Lifetime Warranty
Firearms and parts manufactured by Griffin Armament are backed by our Perpetual Lifetime Warranty™. Our Griffin Armament manufactured firearms and parts are warranted to be free from defects in materials and craftsmanship for the serviceable lifetime of the firearm or part. The liability of Griffin Armament under this warranty shall be limited solely to the obligation to repair the defect or replace the firearm/part at its discretion, and to pay transportation and insurance charges for return of the firearm to the owner for a rightful warranty claim. This warranty is transferable for the serviceable lifetime of the firearm or part. Modification of firearm will void this warranty. This warranty does not cover ordinary wear and tear or any damage resulting from careless handling, neglect, repairs or adjustments, improper, substandard, reloaded or defective ammunition, corrosion, or other unreasonable use of the firearm or part.
To initiate a Warranty claim, email CS@Griffinarmament.com. Customer service will issue an RMA number to allow for the return of the firearm. Warranty claims must have this RMA filled out, and included in the box with the firearm or part. All complete firearms need to be returned in full for repair. Replacement parts will not be issued or sent to the customer. Griffin Armament will pay shipping and insurance charges for the return of a firearm or part to its owner or FFL, if the related claim is a proper claim for warranty work. If Griffin Armament is unable to fix the original serial number, a new one will be sent out, but must go to an FFL for transfer back to the customer. Another background check will be completed at the time of transfer. Griffin Armament is not responsible for transfer fees at the FFL.
Under no circumstances shall Griffin Armament be responsible for incidental or consequential damages with respect to economic loss or injury to property, whether as a result of express or implied warranty, negligence or otherwise. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation may not apply to you. Griffin Armament will not be responsible for the results of ordinary wear and tear, careless handling, neglect, unauthorized repairs or adjustments, improper, substandard, reloaded or defective ammunition, corrosion, or unreasonable use. This warranty gives you legal rights, and you may also have other rights which vary from State to State.
Product Price and Specifications
All product prices and specifications listed for sale on this website are subject to change at any time. Please see Website Terms for further information. Griffin Armament will honor price change requests for online orders placed within 24 hours of the price change. Griffin Armament does not honor price change requests for orders placed more than 24 hours prior to the change in price.
Purchasing
Purchasing Protocol
All NFA Rules Apply.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.
Griffin Armament reserves the right to cancel any order, at any time, for any reason.
Cancellations
Order Cancellation Policy
Customer Cancellations
An order placed with Griffin Armament may be cancelled by the customer prior to the order having been shipped; provided, however, an order that is financed through Credova cannot be cancelled after any item in the order has been shipped. Customers may only cancel an order financed through Credova prior to shipment of any item in the order, and the cancellation must be with respect to all items in the order. There are no partial cancellations of orders financed through Credova.
Orders placed with Griffin Armament may be cancelled by the customer prior to the item having shipped. All cancellation requests must be made through the Customer Service Department at (262)-200-0003, Monday through Friday, 9am - 4pm CST. You MUST provide the order number when contacting Customer Service via phone or email.
If the item/package has shipped, the order may not be cancelled and the customer must follow all rules applicable to returns. Please note that the return of the item/package will be made at the customer's expense.
Cancelled orders may not be reversed. All cancellations are final.
Company Cancellations
In some cases, Griffin Armament may have to cancel an order or part of an order. Griffin Armament will provide a refund for the amount of the order or part of the order that was cancelled.
In the case of an order financed through Credova that has not shipped, Griffin Armament will cancel the financial contract with Credova.
In the case of an order financed through Credova with merchandise partially shipped or en route to the customer, Griffin Armament will contact the customer and reissue a financed contract with Credova for the adjusted amount. It is the responsibility of the customer to sign the adjusted contract or the original contract will be honored.
Returns
All sales of firearms, loaded ammunition, and clothing are FINAL, and returns, refunds or exchanges are NOT ACCEPTED. Orders shipped to a FFL are FINAL UPON SHIPMENT. Once a firearm is shipped to the FFL, Griffin Armament will not accept a return or exchange under any circumstances. If a defect is discovered by the customer after shipment, the customer may contact customer service for replacement or repair.
Griffin Armament charges a restocking fee and an amount equal to the original shipping costs for any final orders cancelled via debit or credit card chargeback after shipment to the FFL. By placing an online order with Griffin Armament, the customer agrees to pay all restocking and shipping fees associated with any order that is cancelled via debit or credit card chargeback following shipment to the FFL.
CUSTOMER FURTHER AUTHORIZES AND CONSENTS TO GRIFFIN ARMAMENT CHARGING THE AFOREMENTIONED FEES TO THE DEBIT OR CREDIT CARD USED TO PLACE THE ORIGINAL ONLINE ORDER.
Griffin Armament reserves the right to dispute any bank or credit card chargebacks. Griffin Armament reserves the right to refuse all future orders placed by any customer that cancels an order via debit or credit card chargeback following shipment.
All payments are processed immediately upon placement of order. It is the responsibility of the customer to know and be in compliance with all applicable federal, state, and local laws related to selling, transferring, possessing, transporting, or using a firearm, magazine, and ammunition in the locality in which the customer resides.
All exchanges must be returned and received by the returns department prior to a replacement being shipped out.
All other Purchases
If the purchased item(s) is defective or damaged upon receipt, or if the customer is not satisfied with a purchased item(s) and wishes to return it for a refund or replacement, the customer may return the item(s) to Griffin Armament WITHIN 30 DAYS of the date of receipt of delivery of the purchased item.
If a defective optic is discovered by the customer, the customer must contact the manufacturer directly. Griffin Armament will not replace or allow returns for defective optics.
All returns MUST INCLUDE a completed Return Merchandise Form with the returned item in order for Griffin Armament to process the request, issue a refund, or replace the item. The Customer MUST email Customer Service to obtain a Return Merchandise Authorization (RMA) number BEFORE returning any item.
All returned items must be in the same condition as when they were shipped by Griffin Armament and must be returned in original packaging. The customer will be assessed a re-stocking fee up to 10% of the product sales price, at the discretion of Griffin Armament, if the item is not returned in resalable condition.
If the customer fails to include a Return Merchandise Form with the returned item(s), or if the Return Merchandise Form is incomplete, Griffin Armamenent will NOT process a refund or replacement for the item(s) and the package will be returned to the customer.
Repairs
Customers who send in any Griffin Armament product in for repair must also print and include a completed copy of the Return Merchandise Form.
Returns of Items Financed Through Credova
There are no partial returns with respect to items in an order financed through Credova. If you wish to return any item in an order financed through Credova, then you must return all items in that order. If any of the items in an order financed through Credova cannot be returned for whatever reason, then none of the items in that order may be returned.
Amending Orders
No amendments to orders can take place once an order is placed.
If the order has not shipped, please use our Contact Form for the quickest response.
Shipping Times
Typically, you can expect your order to ship within 2 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.
Firearm Shipments
We ship only to valid FFL Dealers. Firearms cannot be shipped to a P.O. Box.
The customer is responsible for knowing his/her state laws regarding firearm transfers. Contact your local FFL dealer with any questions regarding the sale or transfer of firearms. Contact your local FFL before ordering a firearm to verify their transfer fee and to ensure they will receive your transfer. The customer assumes all responsibility and cost for returned firearms due to FFL refusal or failure to receive.
If you order a handgun, stockless shotgun, complete AR or AK receiver, or stripped lower receiver, YOU MUST be:
1. A legal resident of the state in which you are ordering.
2. 21 years of age or older to complete the transfer through your FFL.
Exceptions: Military personnel stationed in a state other than their legal residence may purchase firearms across state lines. Contact your local FFL receiving the transfer as you may have to provide proof of deployment, residence, etc.
Please follow all directions prompted to you at checkout. This will ensure speedier delivery. Please note that the FFL selection on our website is for customer convenience only and does not necessarily mean that Griffin Armament has the FFL selected on file. The customer may be asked to provide the FFL information that they wish to use. If a customer wishes to change the FFL they want to use after the order has shipped, they will be additionally charged for the cost of shipping. If a FFL is not available at the time of delivery, the package will not be held at the carrier hub and will be returned to Griffin Armament. Additional shipping charges will apply to orders that need to be reshipped.
Shipping Restrictions
1. Griffin Armament will not ship ANY items to the District of Columbia (Washington D.C.).
2. Griffin Armament will not ship ANY items to the state of Massachusetts.
3. Griffin Armament will not ship ANY AR or AK Parts or Firearms (Including Receivers) to residents of Connecticut, Chicago, Illinois, Cook County, Illinois, or Deerfield, Illinois.
4. Griffin Armament will not ship any AR or AK parts to Denver, Colorado.
5. Illinois: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 800 degrees Fahrenheit are prohibited.
6. Minnesota: All hand guns handgun having a barrel, slide, frame or receiver which is a die casting of zinc alloy or other non-homogeneous metal that melts or deforms at a temperature of less than 1,000 degrees Fahrenheit, of any material having an ultimate tensile strength of less than 55,000 pounds per square inch, and of any powdered metal having a density of less than 7.5 grams per cubic centimeter are prohibited.
7. Griffin Armament will not ship ANY AR or AK Firearms (Including Receivers) to residents of Aurora, Highland Park, Deerfield, or Cook County, Illinois.
8. Griffin Armament will not ship any handguns to CA that are not on the DOJ roster. This includes Single Shot Exemption conversions.
9. No AR parts will be shipped to Connecticut. All such orders will be cancelled and the customer will be charged a 5% fee.
10. Hawaii: All handguns having a frame or receiver of which is a die casting of zinc alloy which has a melting temperature of less than 800 degrees Fahrenheit are prohibited.
Stripped lower receivers will NOT be shipped to the following states:
1. Colorado (Boulder, Denver, Vail)
2. Connecticut
3. Massachusetts
4. New York
5. California
Complete AR models will NOT be shipped to the following states:
1. California
2. Colorado (Boulder,Denver, Vail)
3. Connecticut
4. Maryland
5. New Jersey
6. New York
7. California
Non-Compliant AR models will NOT be shipped to the following states:
1. California (No “assault weapons” can be shipped.)
2. Colorado (Boulder,Denver, Vail)
3. Connecticut
4. Maryland
5. New Jersey
6. New York
Please note that Griffin Armament DOES NOT ship high-capacity magazines with firearms to the states listed above. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.
Shipping Restriction Exceptions
1. Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the firearm will be used in the execution of the L.E.O.'s duties. Griffin Armament only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
2. Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
3. Griffin Armament does NOT ship directly to L.E.O.’s; the order must go to an FFL. Griffin Armament does NOT make exceptions for this policy.
P.O. Box Shipments / Restrictions
Firearms cannot be shipped to a P.O. Box.
Griffin Armament abides by all Federal Regulations regarding hazardous material shipped through United States Postal Service. A hazardous material is any article or substance designated by the U.S. Department of Transportation as being capable of posing an unreasonable risk to health, safety, or property during transportation. This includes, but is not limited to:
1. Minor Blast/Minor Projection Hazard — Ammunition
2. Oxidizing Substances — Batteries
3. Flammable Solids — Black Powder
4. Flammable and combustible liquid — Cleaners, oil, and aerosol cans
If you wish to order any hazardous material, you must provide a physical address for shipment through UPS.
Magazine Ordering Restrictions
Griffin Armament abides by all state regulations regarding the sale of high capacity magazines. We DO NOT ship high-capacity magazines with firearms to the states listed below. We WILL NOT replace high capacity magazines with state compliant magazines. We DO NOT offer refunds in place of the magazines.
It is the customer’s responsibility for understanding state laws regarding magazine capacities. Customers ordering magazines that are illegal to own in their state will have their orders cancelled and will be charged a 5% restocking fee.
1. California — No magazines greater than 10 rounds.
2. Colorado — No magazines greater than 15 rounds, effective July 1st, 2013.
3. Boulder — No magazines greater than 10 rounds.
4. Connecticut — 10 Rounds and less with a valid permit.
5. Hawaii — No magazines greater than 10 rounds.
6. Illinois (North Chicago) — No magazines greater than 16 rounds.
7. Aurora, Skokie, Chicago, Evanston — No magazines greater than 15 rounds.
8. Highland Park, Cook County, Dolton, Homewood, Deerfield — No magazines greater than 10 rounds.
9. Deerfield — No shotgun magazines over 5 rounds.
10. Maryland — No magazines greater than 10 rounds October 1st, 2013.
11. Massachusetts — No sales. Griffin Armament will not ship ANY items to the state of Massachusetts.
12. New York — No magazines greater than 10 rounds.
13. New Jersey — No magazines greater than 10 rounds.
14. Vermont — No magazines over 10 rounds will be shipped as of April 13, 2018.
15. Washington D.C. — No Sales. Griffin Armament will not ship ANY items to the District of Columbia.
Griffin Armament will not ship high capacity magazines for CA customers to a High Capacity Magazine Dealer. High Capacity Magazine Dealers in CA may place orders with Griffin Armament directly.
Magazine Restriction Exceptions
1. Law enforcement officers must provide both their credentials and a letterhead signed by their department's superior officer stating that the magazine will either be used in the execution of the L.E.O.'s duties, or off duty. Griffin Armament only recognizes City Police Officers, County Sheriff Deputies, and State Police (including Highway Patrol) as L.E.O.’s.
2. Some of the states listed above may not have L.E.O. exemptions. Please contact us BEFORE placing your order.
Special Tax Notices
All States
The decision in South Dakota v. Wayfair, Inc., et al, overturned prior Supreme Court precedent in Quill Corp. v. North Dakota, which previously required retailers to have a physical presence in a state beyond merely shipping goods in order to require a retailer to collect and remit sales taxes from those in-state customers. Going forward, Griffin Armament will be collecting and remitting sales tax in those states which require such.
Website Terms
Griffin Armament makes it a priority to provide accurate and up-to-date product information and specifications for items listed for sale on this website; however, errors and changes in circumstance do occur.
All information is provided "As-Is" without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. In no event shall Griffin Armament be liable for a special, indirect, punitive, or consequential damages resulting from any use or performance of or content errors or omissions in the information, even if notified in advance of the potential for such damages.
All users of the information agree that access to any use of the information is subject to these Terms and Conditions and all applicable laws, and such access and use is at the user’s own risk.
Griffin Armament reserves the right to edit, change, or clarify descriptions at any time to correct errors in product listings or reflect changes in circumstance. In the event of inaccuracies in the description of an item, we reserve the right to remove the conflicting information once notified. We make no warranty on the accuracy of a product listing when a conflict in the product information is present. Photos are provided for general identification purposes only and may show optional or additional pieces for illustration purposes. Please refer to the product description for details.
Griffin Armament is not responsible for website performance in any particular browser or in the inability for a user to use the website due to, but not limited to, internet connection issues, outages, coding issues, or compatibility.
Questions and Answers
Griffin Armament is not responsible for product information contained in any customer provided questions and answers and/or customer reviews and photographs found on this website. The views expressed by third-party contributors to Griffin Armament Questions & Answers (Q&A) are not necessarily held by Griffin Armament, and neither Griffin Armament nor any of its affiliates endorse or reject any opinion expressed therein or accept any liability for the content posted in the Q&A. Griffin Armament has the right, but not the obligation, to monitor and remove any content posted in the Q&A. Notwithstanding this right, Griffin Armament is not responsible for the content posted by third-party contributors or for verifying the accuracy of such content.
Legal Disputes
These Terms and Conditions shall be governed by the laws of the State of South Carolina. By placing an online order with Griffin Armament, customer hereby:
1. Submits to the exclusive jurisdiction of the federal or state courts located in Lexington or Richland Counties, South Carolina, in any litigation, suit, action or proceeding arising out of, or relating to, the order or these Terms and Conditions
2. Knowingly, voluntarily, and irrevocably consents to the personal jurisdiction and venue of said court
3. Waives any right to dismiss or transfer it may have based on improper venue or forum nonconveniens to the conduct of any proceeding in said court.
By placing an order through this website, customer agrees to HOLD HARMLESS AND INDEMNIFY Griffin Armament for any and all costs, damages, or expenses (including reasonable attorney and other professional fees and disbursements) arising from any claim, cause of action, or legal dispute of any kind arising from or relating to the transaction or Griffin Armament enforcement of these Terms and Conditions.
Severability
If any provision of these Terms and Conditions shall to any extent be held invalid or unenforceable by a court of competent jurisdiction, then: (a) the remainder of the Terms and Conditions shall not be affected, and every remaining provision of the Terms and Conditions shall be valid and binding to the fullest extent permitted by law, and (b) a suitable and equitable provision shall be substituted for such invalid and unenforceable provision in order to carry out, so far as may be valid and enforceable, the intent and purpose of such invalid or unenforceable provision.
Destination Control Statement
These items are controlled by the U.S. Government and authorized for export only to the country of ultimate destination for use by the ultimate consignee or end-user(s) herein identified. They may not be resold, transferred, or otherwise disposed of, to any other country or to any person other than the authorized ultimate consignee or end-user(s), either in their original form or after being incorporated into other items, without first obtaining approval from the U.S. government or as otherwise authorized by U.S. law and regulations.
Credova Financing
Customers have the option to apply for and, if approved, obtain financing through Credova Financial, a third-party Ecommerce platform, for purchases Griffin Armament. To learn more about financing through Credova, please visit the Credova Financing.
Please note that all financing applications are reviewed, and all borrowing decisions are made, entirely by Credova and not by Griffin Armament. Griffin Armament plays no role in determining to whom financing is offered, or the terms upon which such financing is provided. Any questions or concerns regarding this financing should be directed toward Credova.